🎟️ Discord Ticket System with Dashboard – Ticket Pro

The ultimate all-in-one support solution for Discord communities.
Combining powerful bot functionality with a fast, secure, real-time web dashboard.

✨ Key Features

📌 Ticket Management System

• Create tickets via reactions, buttons, slash commands, or web forms

• Customizable ticket numbering (e.g., #SUPPORT-0042)

• ⏱️ Automatic closure of inactive tickets (1 hour – 30 days)

• 🛡️ Claim / Unclaim system for staff members

• 🗂️ Customizable ticket categories and types

• ✅ Improved ticket closing from the web dashboard

• 📄 Optional ticket forms (not required)

• 📂 Paginated closed ticket view (configurable)

• ⚡ Real-time sync with the dashboard

🖥️ Web Dashboard

• 📊 Real-time ticket monitoring and management

• 🔍 Advanced filtering (status, staff, priority)

• 🗑️ Bulk actions for mass operations

• 📈 Analytics & statistics dashboard

• 📱 Mobile-responsive design

• 🔧 Control bot activity via .env

• ✏️ Update bot description via .env

• ➕ Multiple buttons in a ticket panel

• ⚡ Ultra-fast performance

🧠 Smart Automation System (NEW)

• 🤖 Automatic Messages System (keyword triggers anywhere in message)

• 🚫 Blacklist System (restrict users from creating tickets)

• ⏱️ Advanced Auto-Close system (based on inactivity)

🧩 Custom Ticket Forms

• 🖱️ Drag-and-drop builder

• 📋 Inputs, dropdowns, checkboxes, file uploads

• ➡️ Conditional logic

• ✅ Validation system

📚 Transcript System

• 📜 Auto transcript generation

• 🔒 Secure encrypted storage

• 🔎 Searchable archive

• 🔍 Transcript search (keywords in closed tickets)

📊 Advanced Analytics (NEW)

• 📈 Full system analytics

• 👥 Staff performance tracking

• 🎫 Ticket statistics

• ⏱️ Response & resolution time

• 📊 Server-level reporting

🔐 Security & Stability

• Protection against abuse

• Secure real-time handling

• High stability under load

🌍 Supported Languages

• English

• العربية (Arabic)

• Deutsch

• Español

• Français

• Italiano

• 日本語 (Japanese)

• 한국어 (Korean)

• Português (Brasil)

• Русский (Russian)

• 简体中文 (Simplified Chinese)

🚀 Getting Started

npm install
npm start